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Privacy Policy

Last updated: January 1, 2025

1. Introduction

DIY Concepts Hub ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by DIY Concepts Hub.

2. Information We Collect

We collect information you provide directly to us, such as when you:

Create an account or profile
Subscribe to our services
Submit contact forms or requests
Participate in our community features
Contact us for support

3. Types of Personal Data

The types of personal information we may collect include:

Name and contact information (email, phone number)
Account credentials and preferences
Payment information (processed securely by third parties)
Usage data and analytics
Device and browser information
Location data (with your consent)

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our services
Process transactions and send related information
Send you technical notices and support messages
Communicate with you about products, services, and events
Monitor and analyze trends and usage
Personalize and improve your experience
Protect against fraud and abuse

5. Legal Basis for Processing (GDPR)

If you are from the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which we collect it:

Contract performance: When necessary to provide our services
Legitimate interests: For business operations and improvements
Consent: When you give us explicit permission
Legal obligations: When required by law

6. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

With your consent
To trusted service providers who assist in operating our website
When required by law or to protect our rights
In connection with a business transfer or merger

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights (GDPR)

If you are a resident of the EEA, you have the following rights:

Right to access your personal data
Right to rectification of inaccurate data
Right to erasure ("right to be forgotten")
Right to restrict processing
Right to data portability
Right to object to processing
Right to withdraw consent

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

10. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. For more information about our use of cookies, please see our Cookie Policy.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

12. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [email protected]
Address: [Your Business Address]
Phone: [Your Phone Number]